Contact information

ModTails – Contact Us

We’re Here to Help!

At ModTails, your satisfaction — and your pet’s happiness — is our priority.
Whether you need help choosing the right product or have a question about your order, our team is ready to assist.

Email Support
For the fastest assistance, email us at:
support@modtails.com

Please include your Order Number so we can help you faster.

Support Hours
Monday–Friday: 9:00 AM – 5:00 PM EST
(We aim to respond within 24 hours on business days.)

Business Address

ModTails
Operated by Novaris Ventures LLC
30 N Gould St, STE R, Sheridan, WY 82801, USA

Note: This address is for correspondence only. Please do not send returns to this address without contacting support first.